Connecting Google Play
Set up your Google Play Developer API credentials to sync Android reviews.
What you need
You need access to the Google Play Console and the Google Cloud Console. You also need permission to manage API access in your Google Play Developer account.
The setup takes about 5 minutes. You will create a service account in Google Cloud, give it permission in Google Play Console, and then paste the credentials into ReviewMob.
Step 1: Create a Google Cloud project
Go to console.cloud.google.com and create a new project (or use an existing one). Name it something like "ReviewMob Integration" so it is easy to find later.
1. Click "Select a Project" in the top navigation bar
2. Click "New Project"
3. Enter a name and click "Create"
Step 2: Enable the Google Play Developer API
In your Google Cloud project, go to APIs & Services > Library. Search for "Google Play Android Developer API" and click Enable.
Step 3: Create a service account
Go to IAM & Admin > Service Accounts and click "+ Create Service Account". Give it a name like "reviewmob-sync". You do not need to grant it any Google Cloud roles. Click Done.
Step 4: Generate a JSON key
Click on your new service account, go to the Keys tab, and click Add Key > Create new key > JSON. The key file will download automatically. This file contains your credentials.
Keep this key file safe and never share it publicly. It gives access to your Google Play data.
Step 5: Grant access in Google Play Console
Go to play.google.com/console and click "Users and permissions" in the sidebar. Click "Invite new users" and enter your service account email (the "client_email" from the JSON key file).
Grant these permissions:
1. View app information and download bulk reports
2. Reply to reviews
Click "Invite user". The invitation is accepted automatically for service accounts.
Permission changes in Google Play Console can take up to 24 hours to propagate. If your first sync fails, wait a few hours and try again.
Step 6: Upload credentials in ReviewMob
Go to ReviewMob Settings > Connections > Google Play. Open the downloaded JSON key file and copy the "client_email" value into the email field. Then copy the entire JSON content and paste it into the key field. Click "Test Connection" to verify.
You can also drag and drop the .json file directly into the credential field. The test connection will confirm that ReviewMob can read your app reviews.